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Frequently Asked Questions

Quick answers to the most common questions about Hamtrax.

Is Hamtrax free?​

Hamtrax offers a free tier with core features. Optional premium plans are available for additional capabilities -- you can manage your subscription in Settings > Plans.

What platforms does Hamtrax run on?​

Hamtrax runs on the web at hamtrax.com and as native apps for iOS and Android. It works in any modern browser on desktop, tablet, or phone, and your account and data sync across all platforms.

Does it work offline?​

Yes. Hamtrax is built offline-first. QSOs you log are saved locally on your device and automatically synced to the cloud when you're back online. Activity data you've previously loaded is cached so you can browse spots and maps even without a connection.

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Offline mode makes Hamtrax especially useful for portable operations -- POTA activations, Field Day, or anywhere cell service is spotty.

How do I import my existing log?​

Hamtrax imports past activations from ADIF files (.adi or .adif). Open the Log tab, find the Activations category in the folder tree, and click the Import button beneath it. Hamtrax parses the file, auto-detects the activity type / location reference / callsign / date range, and creates the activation folder and QSOs in one step.

CSV and Cabrillo imports are not supported. If your contacts are in another format, export them as ADIF first (most loggers can do this) and import them as one or more past activations.

For step-by-step instructions, see Importing Contacts.

How do I connect with LoTW or QRZ?​

You can link your QRZ and LoTW accounts from Settings > Preferences under the Integrations section. Once linked, Hamtrax can upload QSOs to your QRZ Logbook and pull LoTW confirmations back to mark matching local contacts as confirmed. Linked credentials are also used elsewhere in the app (callsign lookups, your showcase).

Can I use Hamtrax for contests?​

Hamtrax is not a live contest logger — it's not designed for real-time contest operation. After a contest, the recommended path is to export your log from your contest logger as ADIF and import it into Hamtrax as a past activation.

What is the practice spot I see on my first visit?​

The first time you open the Hunt Contacts view, Hamtrax runs a guided walkthrough that places a synthetic practice spot on the map and steps you through logging your first contact. The practice spot is clearly marked so you won't confuse it with a real activator, and any contact you log against it is automatically removed -- it never lands in your real log. You can replay the walkthrough anytime from Settings > Help.

How do I look up another operator's callsign?​

Use the callsign search at the top of the sidebar. Type any callsign and Hamtrax will take you to that operator's showcase -- no need to leave the tab you're on.

How do I report a bug or request a feature?​

Open the Feedback tool in the sidebar. This launches the in-app feedback form where you can describe the issue or suggestion.

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If the app is crashing on launch and you can't reach Settings, email support directly at the address listed on hamtrax.com.