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Frequently Asked Questions

Quick answers to the most common questions about Hamtrax.

Is Hamtrax free?​

Hamtrax offers a free tier with core features. Optional premium plans are available for additional capabilities -- you can manage your subscription in Settings > Plans.

What platforms does Hamtrax run on?​

Hamtrax runs on the web at hamtrax.com and as native apps for iOS and Android. It works in any modern browser on desktop, tablet, or phone, and your account and data sync across all platforms.

Does it work offline?​

Yes. Hamtrax is built offline-first. QSOs you log are saved locally on your device and automatically synced to the cloud when you're back online. Activity data you've previously loaded is cached so you can browse spots and maps even without a connection.

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Offline mode makes Hamtrax especially useful for portable operations -- POTA activations, Field Day, or anywhere cell service is spotty.

How do I import my existing log?​

Hamtrax supports three import formats:

  • ADIF -- The standard ham radio log format. Works with exports from nearly every logging program.
  • CSV -- Comma-separated value files with your QSO data.
  • Cabrillo -- The standard contest log format.

Navigate to Import Contacts from the sidebar or log menu and select your file. Hamtrax will parse it and add the contacts to your logbook.

For step-by-step instructions, see Importing Your Log.

How do I connect with LoTW or QRZ?​

Hamtrax supports integrations with LoTW, QRZ, HamQTH, and N1MM. You can configure these from Settings > Connectors. For details on what's available and how to set them up, see the Logging Overview.

Can I use Hamtrax for contests?​

Hamtrax is not a live contest logger -- it's not designed for real-time contest operation. However, you can import your contest logs after the fact using the Cabrillo format to keep all your contacts in one place.

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If you use a dedicated contest logger like N1MM, just export a Cabrillo or ADIF file when you're done and import it into Hamtrax.

How do I report a bug or request a feature?​

Open the Feedback tool in the sidebar. This launches the in-app feedback form where you can describe the issue or suggestion.

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If the app is crashing on launch and you can't reach Settings, email support directly at the address listed on hamtrax.com.